► At Fingertipps you can pay by CREDIT CARD, through PAYPAL, BANK TRANSFERS or IN PERSON on collection - in Berlin, Germany.

► All goods remain the property of Fingertipps until payment is received in full!

► If you choose to pay by CREDIT CARD, just follow Etsy's wizard!
► Payment via PAYPAL is expected within 3 days of making the purchase on Etsy (incl. day of purchase). Convo me if you will pay in delay for any reason, otherwise the sale will be canceled
► Payment through BANK TRANSFERS are expected within 7 business days. Just convo me if you can't respect this terms and we'll find a solution
► Do you live in BERLIN? Convo me before purchasing, we'll make up an appointment! In this case you won't pay any shipping costs
► RESERVATIONS are possibile! Just convo me and I'll reserve the item for you

► SHIPPING INSIDE EUROPE
A tracking number is not included in the shipping cost → registered mail with tracking number (requiring your signature at the time of delivery) is available upon request for only 2.15€: please convo me BEFORE purchasing!
► SHIPPING OUTSIDE EUROPE
Due to frequent transit delays caused by Deutsche Post/DHL I decided to include a tracking nr. when shipping outside Europe. To do so I had to rise the shipping cost from 3.45€ to 5.60€.
If you feel patient and would like to save some money I can take the 2.15€ away - please contact me before purchasing!
* You'll get the item safely, just won't be able to track the package


► Your item will be shipped within 24 HOURS (excl. weekend) from payment cleared

► the item arrives in a handmade paper bag, in a recycled package
► I ship EVERYWHERE IN THE WORLD → please remember that the total amount doesn't include any customs tax of each country

► I'm not responsible for LOST or DAMAGED items!
► If packages are returned to me:
1) shipping cost to re-ship the item are held by the buyer
2) should you decide to cancel the purchase, I will refund the price of the item but not the delivery charges

► items are shipped with DEUTSCHE POST / DHL
Expected transit times according to Deutsche Post:
Europe: 2-4 days
East and South Europe: 3-9 days
USA & Canada: 3-5 days → by experience: up to 3 weeks!
Japan: 3-4 days
China: 7-11 days
Australia: 4-7 days → by experience: up to 3 weeks!
South America: 6-15 days

► All items come from smoke free and pet loving environment

►►► Would you like an item in a different COLOUR or MATERIAL, or just a CUSTOM VARIATION?
I love CUSTOM ORDERS!